SHIPPING & RETURNS

AUSPOST EXPRESS SHIPPING

 AUSPOST Express Shipping within Australia is a 2-5 business working days delivery from the date items are dispatched unless otherwise, advised by Affluent Beaute of any changes or delays via e-mail. To prevent loss, damages, and fraud - all deliveries must be signed prior to receiving. If you, the consumer authorise otherwise for your items to be left under any circumstances without supervision, we (Affluent Beaute) will not be held liable for any losses and or damages.

INTERNATIONAL SHIPPING

All international shipping will be dispatched using AUSPOST Express International delivery Systems unless otherwise, a different courier is needed to deliver your goods in which an e-mail will be sent prior to confirmation. all deliveries must be signed prior to receiving. If you, the consumer authorise otherwise for your items to be left under any circumstances without supervision, we (Affluent Beaute) will not be held liable for any losses and or damages.

 Please note that customers hold the responsibility for all delivery and customs charges. Delivery estimation is 3-10 business working days. 

RETURNS

We, at Affluent Beaute proud ourselves in delivering the best and highest quality of hair extensions, wigs, and hair products to all our customers.   

As part of our quality assurance, every order is thoroughly inspected before shipping to maintain the highest standard requirements of our customers. 

Due to maintaining the health and safety of our workers, and clients, all sales are final. We do not accept returns or exchanges of products or services purchased due to a change of mind. We  may  provide  store credits if an item sent to the receiver is faulty from our company  subject to the terms and conditions outlined below:  

  • Products are in their original state of packaging without any damages or amendments.  

  • No Refunds or exchanges will be accepted if the lace has been cut or the seal of any bundles has been untied, or any products have been tested due to sanitation requirements.  

  • Returns of any products must be received by us before any exchanges or store credits can be issued. 

  • Any returns of products accepted by Affluent Beaute will be the responsibility of the customer to cover all delivery costs to and from our business address provided at the time of acceptance. 

  • Customised wigs or bundles will not be accepted for any types of exchange or store credit under any circumstance. 

Returns, exchanges or refunds do not apply to any and all physical services provided by Affluent Beaute. (Makeup Services, Wig Installations, Wig-making Services, Wig Revamp Services) 

By purchasing from Affluent Beaute you agree to adhere to the terms and conditions outlined above. In any case, where customers do not meet the outlined conditions above, or carry substantial evidence, Affluent Beaute has the right to refuse a request for exchange and/or services.